Why does the fax domestic device not work when plugged into DSL filter?

I am trying to relieve a friend with her fax appliance. She has DSL and at hand is a DSL filter plugged into the phone jack with one of the cable hooked up to the DSL modem and the other going to her Dell Photo 964 printer/fax/scanner. The problem is that she cannot receve faxes or send them. Any opinion or input regarding this issue is greatly appreciated.

Why does the fax domestic device not work when plugged into DSL filter?

Is the fax/all-in-one getting a dialtone? Should be glib to tell beside a regular telephone. If not, you wired it wrong.
You don't entail to use a DSL Filter on a fax machine.
Fax piece of equipment requires input from regular phone line, no filter one. Take off filter, or fate jack or change location of fax. own a good year
I have a friend beside the same problem-the fax doesn't certificate the dsl. Try the Dell support people. www.dell.com.

Here's one answer from their forums:If you are on DSL, you connect the DSL modem direct to the handset line, but you will involve to connect an analog voice line, through a filter to the modem (just similar to you connect your voice telephones through a filter to the telco wall jack).



Connect the analog (voice) handset line to the line jack on the modem. The other jack will hold a small telephone statue and that is to connect a voice receiver.
The Fax DOES need to be hooked to your phone smudge with a DSL filter!



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